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Cancellation RETURNS & REFUND

Find my Apple (darshi infotech) believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 24 hours of placing an order, after 24 hours if an order get cancel we will deduct 3%,
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • No cancellations are entertained for those products that the Find my Apple (darshi infotech) marketing team has obtained on special Discount on occasions like New Year, Holi, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • No Cancellation allowed After Sent Products



Return & Refund Policy

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number @ 09409075516 The return process of the product can be restricted depending on the nature and category of the product.


Conditions for return:

  • Please notify us of receipt of a Damaged / Defective product within maximum 12 hours of delivery.
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • After Device Seal Brick We Do not Accept Return
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.



Refunds:

We will process the refund after receipt of the product by Find my Apple (darshi infotech). Refund will be processed based on the mode of payment of the order

 

  • Orders paid by net banking, credit/ debit card, within 7- 9 working days will be credited back to bank account.
  • For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.